Today is the local and national launch of the
new Project to encourage the reporting of homophobic, transphobic and
biphobic crime, funded by the Equality and Human Rights Commission. If
you experience phobic abuse, harassment, assault etc. in the South West,
let The Intercom Trust know what has happened, however minor. They can offer you information, help and
support if you need it.
Here in the South West Intercom is working with local partners, including SPACE Youth Project in Dorset, Proud2Be in Totnes, and YAY Youth Group in Cornwall. Have a look at this video on Youtube, and to see all the lead agencies in the project, and their different helpline contacts actross the country, have a look at the special project website, www.lgbthatecrime.org.uk.
The Intercom Trust team is proud that Intercom
is a lead agency in this great new national Project. To get in touch
phone the Helpline (freephone 0800 612 3010, or on 01392 201018), or
Or tweet the news onwards using #lgbthatecrime. Intercom is @IntercomTrust.
Health Service - Our confidential new feedback form
Feedback — everybody seems to be asking for feedback nowadays, but where are the LGB and Trans voices in the South West?
Intercom has now set up a dedicated feedback page
for where LGB and Trans people in the South West can have their say
about our experience of any and every aspect of the health service. It's
confidential and anonymous.
Visited a hospital and had good service?Tell us! Been to the GP and found no-one seems to understand post-op gender reassignment issues, or lesbian health needs?Tell us!
Not just GPs and hospitals: we would love to hear
about all experiences of health care, including care services, mental
health care, opticians, dentists... every part of the health service. Just tell us what you think.
We'll safely anonymise whatever you tell us, good news or bad news, and
use it to help improve and strengthen your local health services.
Just log in to our new confidential feedback form, make your voice heard, and help influence services in your area.
Special thanks to Devon County Council, who
funded this project as part of their general commitment to improving
consultation and engagement of LGB and Trans people.
We've got some really terrific developments at Intercom.
Bye-bye Andy, Hello Andy! Andy
has...become Deputy Director and moved across the corridor! He is no longer taking on casework,
though he will continue to supervise the Help Support and Advocacy team.
His main role is now strategic working across the entire South West,
- our Strategic Mental Health Project (taking Miranda's work forward)
- and also our new Phobic Crime Reporting project
with local LGB and Trans communities, working in partnership with
police, local government, the CPS etc.
Bye-bye Lizzie, Hello Lizzie!
Lizzie is now moving on too! From being our Helpline Listener and
Administrator Lizzie is moving into direct Devon casework, providing
face-to-face help for LGB and Trans people. In other words, she's more
or less doing Andy's old job!
And welcome... (guess who)!
We've recruited a new member of the team who will be arriving at the end
of the month to run the Helpline, now that Lizzie is moving on. Watch this space!
But don't worry — normal service continues as usual!
During March the Helpline service will continue to be answered by
Jacqui in Bournemouth, or Lizzie in Exeter, or Steve in Redruth. Just ring the usual number, 0800 612 3010.
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